Ride-Share Strike Impact and Public Perception

February 20, 2024

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Behind the Wheel: The Ride-Share Driver Strike

Ride-sharing services like Uber and Lyft have reshaped urban travel, but a recent drivers’ strike has spotlighted issues like wages, conditions, and benefits. This article explores public opinions on these topics through a dual survey, highlighting the views of both riders and drivers. We’ll discuss the strike’s implications and the desire for changes in the ride-share industry, offering insights into the challenges of fair compensation for drivers.

Key Takeaways

  • Nearly 15% of Americans experienced difficulty in securing rides from Uber and Lyft during the strike.
  • From February 2019 to April 2022, the cost for ride-share passengers climbed by 50%, while the average pay for drivers only rose by 31%.
  • 3 in 4 Americans agree with drivers’ demands for higher pay and better working conditions.
  • Americans think 70% of each ride fare should go to the drivers.
  • Nearly 70% of Americans are willing to tip more to support these drivers.
  • Nearly 80% of ride-sharing drivers think companies like Uber and Lyft should be required to provide health benefits to their drivers.

American's Views on Ride-Sharing Strike

During the recent ride-share drivers’ strike, around 15% of Americans found it hard to get rides from Uber and Lyft. A large majority of Americans (75%) support the drivers’ calls for better pay and improved working conditions. More than 70% also believe that companies like Uber ought to provide health benefits to their drivers, and nearly 70% of people are open to tipping drivers more to help them out. Americans strongly feel that drivers deserve a larger share of the fare, suggesting that 70% of the fare should go directly to the drivers.

Ride-Share Driver's Demands and Industry Revenue Trends.

  • Many ride-share drivers (80%) think companies like Uber and Lyft should be required to provide health benefits to their drivers.
  • Top health benefits sought by ride-share drivers:
    • Comprehensive health insurance coverage (75%)
    • Mental health support and counseling services (56%)
    • Wellness programs (48%)

Back in February 2019, the Taxi and Limousine Commission (TLC) introduced new driver pay rules, resulting in companies like Uber and Lyft taking 9% of the fare from passenger rides. By April 2022, this percentage increased significantly, with companies taking as much as 20.7% of passenger fares.

During this period, the cost to passengers using these services rose faster than the drivers’ earnings. Specifically, from February 2019 to April 2022, the average pay for drivers went up by 31%, while the amount passengers paid surged by 50%. Additionally, Uber and Lyft took 30% or more in commission from 9% of rides in 2019; that jumped to 29% in 2022, indicating a considerable shift in how revenue is shared in the ride-sharing economy.


JW Surety Bonds surveyed 1,000 Americans to explore public opinion and the impact of nationwide ride-sharing driver strikes. The average age of respondents was 39, with 50% being male and 50% female. Additionally, we surveyed 200 ride-sharing drivers. Their average age was 40, with 48% being male and 52% female. We also sourced wage and passenger fare data from UCLA Labor Reports.

About JW Surety Bonds

JW Surety Bonds is the nation’s leading provider of surety bonds, offering fast, reliable, and cost-effective solutions for businesses and individuals across various industries. Our expert team is dedicated to simplifying the bonding process and meeting the unique needs of our clients.

Fair Use Statement

You’re welcome to share insights from our study on the ride-share strike for non-commercial purposes, but please link back to this article to deepen understanding of the ride-share industry’s challenges and foster informed discussions.

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